1. Information We Collect
We collect personal information directly from you when you interact with our website, lookbooks, or initiate inquiries. Specifically, through our Professional Contact Form, we collect the following categories of information:
- Name: To address you personally and process your business request.
- Email Address: To establish communication for professional inquiries and collections.
- Company: To evaluate professional collaboration and verify your business identity.
- Country / Region: To route your inquiry to the correct regional distributor or manager.
- Business Type: To optimize custom interior solutions and specific catalog distributions.
- Collection of Interest: To tailor our response to your specific design preferences.
- Message Text: Any details regarding your design goals or specific project scope.
2. Automatically Collected Data
When you browse the Pakito website, certain information about your device, browser, and navigation patterns is collected automatically. This includes IP addresses, operating system types, browser classifications, referring URLs, and engagement timings. This data helps us refine our digital lookbooks and understand the regional relevance of our artisanal collections.
3. Purposes of Processing
We process your personal data strictly for defined purposes:
- To respond to your direct inquiries and professional partnership requests.
- To deliver the Pakito Lookbooks, catalogs, and architectural files of interest.
- To administer, analyze, and enhance our digital collections experience.
- To comply with legal obligations, enforce our terms of service, and prevent fraudulent activity.
4. Legal Bases & Consent
We process your information based on your explicit consent, which is provided when you submit our contact forms. In professional circumstances, we process data based on legitimate business interests—such as evaluating potential design partnerships—or to fulfill pre-contractual steps at your request. You have the right to withdraw your consent at any time.
5. Sharing of Information
Pakito does not sell, lease, or rent your personal information to third parties. We share your data exclusively with trusted service providers who perform business functions on our behalf (e.g., website hosting, CRM systems, regional shipping partners), and direct business partners who assist in fulfilling your collection inquiries. All sharing is subject to strict data processing covenants.
6. International Transfers
As an international designer brand with operations globally, we may transfer personal information we collect about you to recipients in countries other than the country in which the information originally was collected. For instance, data submitted from outside our headquarters may be processed in Shanghai, China. We implement appropriate contractual safeguards to protect your transferred data.
7. Data Retention & Security
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting requirements.
To secure your data, Pakito utilizes robust physical, administrative, and technical controls. We safeguard the collection form entries and automatically logged data from loss, unauthorized modification, disclosure, or access.
8. Your Privacy Rights
Depending on your location, you may have specific statutory rights regarding your personal information. These generally include:
- The right to access and obtain copies of the personal data we hold about you.
- The right to rectify inaccurate, incomplete, or outdated information.
- The right to erase your personal information (“right to be forgotten”).
- The right to restrict or object to certain data processing operations.
To exercise any of these options, please contact our team directly at [email protected].
9. Cookies & Tracking
We employ cookie identifiers and tiny tracking pixels to improve navigating the lookbook sections. Cookies help us keep your preferences, such as language selections, active during single or repeated sessions. You can configure your browser software to block or alert you about cookies, though some portions of our digital interface might then lose functionality.
10. Children’s Privacy
Our website, architectural resources, and professional services are not designed or directed to children under 16 years of age. We do not knowingly collect personal details from anyone below this age threshold. If we discover we have inadvertently received personal information from a minor, we will purge it immediately.
11. Policy Updates
We periodically modify this legal text to map precisely onto our current physical and digital operations. Every revision is tagged with an updated calendar reference. We recommend reviewing this document from time to time to stay updated on our data protection commitments.
12. Contact Information
For any questions, exercise of rights, or clarifications regarding our privacy protocols, please contact our global office:
Pakito Corporate Headquarters
Fashion Building, 88 Changning Rd, Shanghai, China
Email: [email protected]